Terms and Conditions
Terms and Conditions
Welcome to our store. By accessing or using our website, you agree to be bound by the following terms and conditions. Please read them carefully before making a purchase.
1. General
This website is operated by Gleam & Grace. Throughout the site, the terms “we,” “us,” and “our” refer to the store. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms and Conditions.
We reserve the right to update or change any part of these terms at any time, and it is your responsibility to check this page periodically for changes.
2. Products & Services
All products listed on this website are subject to availability and description. Colors and designs may vary slightly due to photography or screen differences.
We sell fashion jewelry, not made from real gold or silver unless explicitly stated. Product materials may include alloy, stainless steel, gold-plating, synthetic stones, etc.
3. Pricing & Payment
Prices are listed in your local currency (or as shown at checkout) and are subject to change without notice. All payments are processed securely through our payment providers.
We are not responsible for any fees or taxes applied by your country’s customs.
4. Shipping
Shipping times vary depending on location and product availability. Estimated delivery is between 7–15 business days.
We are not responsible for delays caused by third-party couriers, customs, or incorrect shipping information provided by the customer.
5. Returns & Refunds
Please refer to our Refund Policy for full details. We only accept refund requests under specific conditions such as receiving the wrong or damaged product.
6. Intellectual Property
All content on this website—including logos, designs, product photos, and descriptions—is the property of Gleam & Grace and may not be copied, reproduced, or distributed without written permission.
7. Limitation of Liability
We shall not be held liable for any direct, indirect, incidental, or consequential damages that result from the use of or inability to use our products or services.
8. Contact Information
If you have any questions about these Terms and Conditions, you can contact us at:
Email: sanjeev.guptacss@gmail.com
Business Hours: Monday–Friday, 10am–5pm (IST)